Can I have sample orders for led light?

A: Yes, we welcome any type of sample orders to test and check quality. 

How long is the lead time?

A: Usually samples need 2-4 days; mass production time needs 2-4 weeks depending on the order quantity.   

 Do you have any MOQ limit for led light order?

A: No MOQ but 1pc for sample checking is available.

How do you ship the goods and how long does it take to arrive?

A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping are optional.

 How to proceed an order for led light?

A: 1.  Let us know your requirements or application.

2. We quote according to your requirements or our suggestions.

3. customer confirms the samples and places deposit for formal order.

4. We arrange the production.

Is it OK to print my logo on led light product?

A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.

 How many years is the warranty?

A: We offer at least 5 years warranty to our products.

 What’s your average products defect rate?

A: Our products are produced in strict quality control system and the defective rate usually will be less than 0.2%.

 How to deal with defect products?

A: We offer free replacement. During the warranty period, we will resend new lights along with the next new order as replacement. We will discuss solutions together for any other problems.